CueCam - Support & Help

Simply open CueCam, create or import your script, position the text where you want it on screen, and tap the record button. Your script will appear as a semi-transparent overlay while recording with the front camera.

Auto-scroll automatically moves your script text at a customizable speed (0.5x to 3.0x) while you're recording. You can enable it in settings and adjust the speed to match your speaking pace. The text scrolls smoothly to help you maintain natural delivery.

Yes! CueCam offers extensive customization:

• Text size: Adjustable from 12pt to 24pt
• Position: Top, middle, or bottom of screen
• Transparency: Semi-transparent overlay that doesn't block your face
• Theme: Dark or light theme options

For iOS: Go to Settings > [Your Name] > Subscriptions > CueCam

For Android: Open Google Play Store > Menu > Subscriptions > CueCam

You can also use the "Restore Purchases" option in the app if you've switched devices.

All videos recorded with CueCam are automatically saved to your device's camera roll/gallery. You can then share, edit, or upload them to any platform. CueCam doesn't store videos on external servers - they remain private on your device.

CueCam includes a built-in script library where you can:

• Create new scripts by tapping "New Script"
• Save multiple scripts for different projects
• Edit existing scripts anytime
• Organize scripts by name or topic
• Import text from other apps

If your script isn't visible during recording, check these settings:

• Ensure you've selected a script before starting recording
• Check that text size isn't set too small
• Verify the script position (top/middle/bottom) matches your preference
• Make sure the script contains text content

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > CueCam > Cancel
• Android: Google Play Store > Menu > Subscriptions > CueCam > Cancel

You'll continue to have access until the end of your current billing period.

CueCam is designed for recording videos with script overlay. It doesn't currently support live streaming or integration with video call apps. The recorded videos can be used for any purpose after recording is complete.

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have sufficient storage space
• Check camera and microphone permissions in device settings

If issues persist, contact us at mallik.puranjan@gmail.com with your device model and iOS/Android version.

• Ensure good lighting for best front camera results
• Clean your camera lens
• Check available storage space on your device
• Close other apps that might be using camera resources
• Restart the app and try recording again

• Go to Settings and increase text size (up to 24pt)
• Adjust script position to avoid camera glare
• Try switching between dark and light themes
• Ensure script content doesn't have excessive line breaks

• Go to Settings > Auto-scroll Speed
• Adjust the slider from 0.5x (slower) to 3.0x (faster)
• Test different speeds with practice recordings
• You can also manually scroll during recording if needed

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check that you're using the same device where the purchase was made

If this doesn't work, contact us with your purchase receipt.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request.

• Lighting: Face a window or use good artificial lighting
• Positioning: Hold phone at eye level for best angle
• Script position: Place text where it doesn't cover your face
• Auto-scroll speed: Match your natural speaking pace
• Practice: Do test recordings to find optimal settings